opjok Privacy Policy
Your personal information is our highest priority. Read this policy for full details on how opjok collects, uses, and protects your data.
Introduction and Overview
opjok ("we", "us", or "platform") operates a trusted online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use our website opjok.lat, why we collect it, and how we use and protect that information.
By using this website, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please stop using our service and contact us.
What Information We Collect
Personal Identity Information
During account registration, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport details (where applicable)
Financial Transaction Information
During deposits and withdrawals, we record the following information:
- Payment method (bKash, Nagad, Rocket, bank transfer)
- Mobile banking account number
- Transaction amount and date
- Bank account details (where applicable)
Gaming Activity Information
Information related to your activity on the platform:
- Betting history and amounts
- Game name and session time
- Win and loss records
- Bonus usage history
- Login time and IP address
Technical Information
Technical information collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system
- Cookies and session data
- Referrer URL
Purpose of Data Use
opjok uses your personal information only for the following legitimate purposes. We never sell your information to third parties.
Account Management: Your information is used to create, verify, and secure your account. This information is also needed for login security and password recovery.
Age and Identity Verification: Our platform is for users aged 21 and older only. We verify age at registration and in any case where there is reasonable suspicion.
Transaction Processing: Financial information is used to successfully complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Customer Support: Your account and transaction information may be needed to provide support through 24/7 live chat.
Responsible Gaming: Gaming activity is monitored to help prevent gambling-related problems, and support is provided for setting limits where needed.
Fraud Prevention: Transaction patterns are analyzed to detect and prevent money laundering and fraudulent activity.
Service Improvement: Data is analyzed to improve the user experience and resolve technical issues on the platform.
Cookies Policy
Cookies are small text files stored in your browser and on your device. opjok uses cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They are used to maintain login sessions, perform security checks, and support core functionality. These cookies cannot be disabled.
Analytics Cookies
These cookies collect information to help us understand how users interact with our platform. This information is fully anonymous and is used to improve the service.
Functionality Cookies
These cookies are used for your preferences, language settings, and personalized experience. You can delete cookies at any time through your browser settings, though this may affect some functionality.
Your Control
You can manage cookies in the following ways:
- Delete cookies from your browser settings
- Use private or incognito mode
- Block cookies from specific websites
- Reject third-party cookies
Please note that disabling cookies may cause some features of our platform to not work properly.
Information Sharing and Disclosure
opjok never sells or commercially uses your personal information. However, information may be shared in the following limited circumstances:
Payment Providers
The minimum financial information required to process bKash, Nagad, Rocket, and bank transactions is shared with the relevant payment provider. These organizations follow their own privacy policies.
Legal Obligations
We have a legal responsibility to disclose information in accordance with applicable laws in Bangladesh or court orders. In such circumstances, we disclose only the information that is legally required.
Security Providers
Limited technical information may be shared with trusted technology partners for fraud detection, cybersecurity, and SSL encryption services.
Data Protection Measures
opjok follows industry-standard security practices to keep your personal and financial information secure. Our security framework is as follows:
SSL Encryption: All data transferred between your browser and our servers is protected with 256-bit SSL encryption.
Secure Servers: Our data centers are protected by high-level firewalls and intrusion detection systems.
Access Control: Only authorized staff have access to the minimum necessary information. All access is logged.
Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
Regular Audits: Regular security testing is conducted to ensure the security of our systems.
Steps in the Event of a Security Breach
If a data breach occurs, opjok will take the following steps:
- An investigation will begin as soon as the incident is identified.
- Affected users will be notified by email as soon as possible.
- Relevant authorities will be informed in accordance with applicable law.
- Immediate steps will be taken to prevent similar incidents in the future.
Our security team monitors 24/7 to keep your account protected at all times.
Data Retention
opjok retains your personal information only for as long as it is necessary or legally required. Retention periods for different types of information are as follows:
Account Information
Retained for a minimum of 5 years from the date the account is closed.
Financial Records
Retained for 7 years from the transaction date as required by legal obligation.
Gaming Activity
Gaming history is kept while the account is active and for 3 years after it is closed.
Analytics Data
Anonymous analytics data may be kept in anonymized form indefinitely.
Your Rights and Control
opjok believes you should have full control over your own information. We provide you with the following rights:
Right to Access Information
You can contact us at any time to find out what information we hold about you. We will respond within 30 business days of the request.
Right to Correct Information
If your account contains incorrect or incomplete information, contact our support team. We will correct the information as soon as possible.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes. In particular, you may withdraw your consent at any time to the use of your information for marketing purposes.
Protection of Minors
Prohibition for Users Under 21
opjok strictly refrains from providing services to minors (persons under 21). We do not knowingly collect information from any person under the age of 21.
If we learn that a person has opened an account using a false age, we will immediately:
- Permanently close that account.
- I will delete all collected personal information.
- I will review all transactions.
Policy Changes and Updates
opjok reserves the right to change or update this privacy policy from time to time. In the event of any significant changes, we will notify users in the following ways:
- A notification will be sent to the registered email address.
- A clear notice will be displayed on the website.
- The "Last Updated" date at the top of the page will be updated.
- Users will be given sufficient time before the changes take effect.
If you continue to use our services after the changes, you will be considered to have accepted the revised policy.
Have a question about privacy?
Our 24/7 Bengali support team is always ready to answer any of your questions.